Privacy Policy

Privacy Policy

J.C. Lindley Gems & Jewellery
Last Updated: 11 May 2026

1. Purpose of This Policy

This Privacy Policy outlines how J.C. Lindley Gems & Jewellery (“we”, “our”, “us”) collects, uses, stores,
and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy
Principles (APPs). By accessing our website or engaging with our services, you acknowledge that you have read
and understood this Policy.

2. Information We Collect

We may collect personal information necessary to provide our products and services, including:

2.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address

2.2 Transaction & Order Information

  • Purchase details
  • Delivery information
  • Communication records related to orders

2.3 Website & Technical Data

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and analytics data

2.4 Payment Information

Payments are processed securely through third‑party providers. We do not store or have access to full credit
card numbers or banking details.

3. How We Use Your Information

We use personal information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and responding to enquiries
  • Improving website functionality and user experience
  • Sending important service updates or transactional notifications
  • Conducting fraud prevention and security monitoring
  • Complying with legal and regulatory obligations

We do not sell, rent, or trade personal information to third parties.

4. Cookies and Analytics

Our website may use cookies and similar technologies to enhance site performance, personalise user experience,
and analyse traffic and usage patterns. You may disable cookies through your browser settings; however, some
features may not function correctly.

5. Disclosure of Personal Information

We may disclose information to trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and IT service